Digital Product Policy
Delivery, cancellation, access and refund information for Home Money Reset UK purchases.
Last updated: 4th September 2026
Please read this policy before purchasing. Home Money Reset UK products are supplied digitally and access normally begins immediately after successful payment.
1. Scope of This Policy
This policy applies to digital products sold by Wake Productions Ltd under the Home Money Reset UK name. It should be read together with our Terms & Conditions and Privacy Policy.
2. Digital Products
Our products may include Notion templates, PDF guides, structured challenges and related digital resources. Nothing is shipped by post. Product descriptions and package contents are shown before checkout.
3. Delivery
After successful payment, you should be redirected to a page containing an Access Your Purchase button. You will also receive an email linking to your product purchase download.
Delivery is usually immediate, but emails can occasionally be delayed or filtered. Please check your spam or junk folder and confirm that the email address used at checkout is correct.
4. Notion Access
The purchased template opens through Notion and must be duplicated into your own workspace. A free Notion account is sufficient unless a product description specifically says otherwise. The included guide explains how to create an account and duplicate the template.
Your link is for your own personal use. Please do not forward it, publish it or share copies of the original product with another person.
5. Cancellations, Refunds and Statutory Rights
Cancellation and refund requests are considered in accordance with applicable consumer law and the circumstances of the purchase. Nothing in this policy limits any cancellation, refund or other remedy that must be provided by law.
6. Faulty, Inaccessible or Misdescribed Content
Digital content must meet applicable legal standards, including being of satisfactory quality, fit for a stated purpose and as described. If you believe your purchase is faulty, materially different from its description or cannot be accessed, contact us with your order email and a description of the problem.
We will investigate and, where appropriate, repair the issue, provide replacement access, offer an alternative delivery method, reduce the price or provide a refund in accordance with your statutory rights.
7. Access Problems
Before contacting us, please check your spam folder, try the link in a current browser, make sure you are signed into the correct Notion account and follow the duplication steps in your guide.
If the problem continues, email homemoney@wakeproductions.xyz. Never email us your password or payment-card details.
8. Duplicate Purchases
If you accidentally purchase the same product more than once using the same customer details, contact us promptly. Where we can verify a genuine duplicate transaction, we will normally refund the duplicate payment.
9. Approved Refunds
Where a refund is due or approved, it will normally be returned to the original payment method. Processing times depend on the payment provider and your bank. We will confirm when the refund has been issued.
10. Product Updates
Your purchase includes the version supplied at the time of order. Future upgrades, additional products or newly introduced features are not included unless the product description expressly says they are.
11. Contact Us
For purchase, delivery or refund questions, email homemoney@wakeproductions.xyz and include the email address used for the order.